Mail Notifications Section
From WordFrameWiki
The “Mail Notification” module allows administrators to easily manage all campaign emails that have to be sent in the current WordFrame group.
The module is tab-separated and consists of the following pages:
- Campaign – This page presents two lists:
- Campaign search section – located on the top of the Campaign menu, it is used by the administrators to do a quick search for all created campaigns by certain criteria – subscriber group or mail state. All search results will be listed in the grid below.
- Manual emails – It displays a list of campaign emails sent in the current group, including information about their subject, sent date, subscriber group and email state. The “Update” and “Delete” buttons, appearing to each pending campaign, help administrators to manage these emails easily. They are able to change the mail group, time and content of pending campaigns as well as to delete or send them immediately.
If an email is not received from all members in the subscribe group, the administrator can resend it using the corresponding “Resend” button. - Trigger – It displays a list of all sent triggered emails.
To create a new campaign, please follow the steps below:
Step 1: Click on the “New Campaign” link, located on the top left corner of the Campaign page. The “Add New Campaign” form will appear.
Step 2: Choose a recipient group using the “Subscriber group” dropdown menu.
Step 3: Enter the subject and email content. If you need you can choose an email template from the “Auto Fill Template” dropdown menu, located in the upper right corner of the form, which will be automatically filled in the text editor.
Step 4: Choose the date when you want the email to be sent.
Step 5: Click on the “Save” button.
- Mail groups – All manually created recipient groups are listed on this page. Please note that the system groups with all the current users based on their type are automatically created and are not presented here. Using the appropriate “Update” button, you are able to edit the corresponding mail group - change the group label and description; import, review and remove already added users as well as to review unsubscribed ones.
To add a new subscriber group, please follow the next steps:
Step 1: Click on the “Add new subscriber group” link located on the top left corner of the page.
Step 2: Enter the title and description for the group. Use the check box below to allow community users to subscription for this group from the public site.
Step 3: Click on the “Next” button. A list of all users in the current group will appear.
Step 4: Choose the group members by clicking on the corresponding check box or import external users by uploading a csv file including their emails, first and last names.
Step 5: Click the “Finished” button.
- Templates – This page allows group administrators to review, create and manage the email templates using the corresponding buttons:
- Add template – Use this link to create a new mail template and link it to a trigger if you want. Once created, you have unlimited use of it in your future mail campaigns.
- Update – Use this button to edit the current template. The Update screen allows you to choose a trigger that should be attached to the template. Please note that one trigger can be attached to only one template in the current community.
- Delete – Use this button to delete the current templates.
- Triggers – This page displays a list of all system triggers used to start a campaign when a specific condition is reached. The system triggers cannot be added from the WordFrame Administration site.
- Failed Mails - This page displays a list of all failed-to-be-send mails grouped by campaigns. To resend mails only to particular users, please use the "Resend" button bellow each row. To send all failed mails for a campaign, use the button "Resend all" located next to the Subject of campaign.
Next: Go to Ping Servers Section
back to Communication Tab and Settings
or Go back directly to: WordFrame Community Platform v1.0 Administration Reference Guide
