WordFrame Frequently Asked Questions for Users and Community Members
From WordFrameWiki
Understanding the Web 2.0 and Enterprise 2.0 Language
What is WordFrame Community Platform?
(answer): WordFrame is a new breed of business communication and community building tool that include blogs, wikis, social networking, the use of RSS feeds, group messaging and document management. WordFrame Community Platform provides a single, secure online based system that combines all of these technologies in to a web publishing and collaboration environment that is designed to help you build:
- better web communities
- find and connect with the right expertise inside your organization
- create and comment on blog posts to share and discuss ideas and information
- use wiki pages to collaborate on document creation
- upload and share conventional documents, presentations and spreadsheets
- share news, events, photos, podcasts, videos, links to useful resources or ask questions in a poll
- organize content and collaboration in public or private groups in the structure or hierarchy that works for you
- create a secure environment that could be used in different ways by different people internally and externally, so you can really connect your team with your customers, partners and advisors.
What is Social Media?
(answer): Social media is the new aggregative term that in general describes something unique in the modern time societies. Social Media explains and defines the interaction between each unit in a society and the other members of same community as well as with other communities. Social Media also defines the information streams ....
What is Social Networking?
(answer): A social network service focuses on the building and verifying of online social networks for communities of people who share interests and activities, or who are interested in exploring the interests and activities of others, and which necessitates the use of ...
What is a Web Publishing Platform?
(answer): A web publishing platform is the software application that would allow the digital publication of eBooks and electronic articles, and the development of digital libraries and catalogues. Electronic publishing has become common in scientific publishing where it has been argued that peer-reviewed paper scientific journals are in the process of being replaced by electronic ....
What is Online Collaboration?
(answer): Collaborative software is software designed to help people involved in a common task achieve their goals. Collaborative software is the basis for computer supported cooperative work. Such software systems as email, calendaring, text chat, wiki belong in this category...
What's all this social media buzz about anyway?
(answer): Social media or social networking (one example of social media) has a number of characteristics that make it fundamentally different from traditional media such as newspapers, television, books, and radio. Primarily, social media depends on interactions between people as the discussion and integration of ....
What is a Blog?
(answer): A blog (a portmanteau of web log) is a website where entries are commonly displayed in reverse chronological order. "Blog" can also be used as a verb, meaning to maintain or add content to a blog. Many blogs provide commentary or news on a particular subject; others function as more personal online diaries. A typical blog combines text, images ....
What is a WIKI
(answer): A wiki is software that allows users to create, edit, and link web pages easily. Wikis are often used to create collaborative websites and to power community websites. These wiki websites are often also referred to as wikis; for example, Wikipedia is one of the best known wikis. Wikis are being installed by businesses to ....
What is RSS?
(answer): RSS (Really Simple Syndication) is a family of Web feed formats used to publish frequently updated content such as blog entries, news headlines or podcasts. An RSS document, which is called a "feed," "web feed," or "channel," contains either a summary of content from an associated web site or the full text. RSS makes it possible for people to keep up with their favorite web sites in an automated manner ...
What is WordFrame Community and What can it be used for?
What can I use WordFrame Community Platform for?
(answer): WordFrame Community ...
How can my Company use WordFrame Community Platform?
(answer): and the answer is ...
What are the business benefits of using WordFrame Community Platform?
(answer): and the answer is ...
How to get I a free trial WordFrame Community account?
(answer): You can get ...
Getting Started
How do I Register an account at WordFrame?
(answer): You can register an account at WordFrame very easy. The registration process takes only a couple of steps and is very quick. Please click on the Sing up Link located on the top right corner. Once you click the link, the WordFrame registration wizard will ...
Creating a Post/Article and Content in WordFrame
How do I create a post in WordFrame?
(answer): Creating a post in WordFrame is easy. Just find and click on the “Create post” link in the WordFrame Main menu, located below the group Header. The create post screen will appear. Please fill in the required fields on the screen which are the title and the content ones . The advance Post creating options section ...
How do I comment articles, news, events?
(answer): You can comment an article (news, events) published in WordFrame Community Platform by selecting the article (news, event) you would like to comment and then open it by clicking on its title. You can type your comment in the already opened editor screen underneath the article (post). If there is no opened HTML or Text editor screen, please click on the “Add comment” link ...
How do I create a WIKI document
(answer): You can create a WIKI document in WordFrame Community Platform by navigating to your specific community’s WIKI module and then enter the folder you wish to store your WIKI document by clicking on its title. If there is no Folder in your wiki, you should create one before creating the first document in the Wiki area. You can find ...
Understanding and Using My WorkPlace and My Profile sections
How do I build my personal profile properly?
(answer): To build your personal profile under WordFrame Community, please click on “My Profile” link, located in the left top corner of the WordFrame page. Once you enter the personal profile area you will notice some sections where you can fill your personal and professional information. To edit them, please click on the “Edit” button of the section you want to manage. The button is ...
What is My Workspace?
(answer): My Workplace is designed in developed in WordFrame Community Platform to help the user to monitor specific valuable community, user, statistical and external-to-the-platform information important for the specific user. The My Workplace area consists of the following sections and modules: - From My Subscriptions – list of 5 most recent articles from the ...
How do I connect to other people and create personal social network?
(answer): There are several ways that allow you to connect with other people that are already users of WordFrame Community Platform. You can use the “New people” section located in “My Workplace” page. All your colleagues and people with similar profiles are listed in this section. You can connect to the people you like or chose by ...
How do I send messages to other WordFrame users?
(answer): You can send a private message to other WordFrame users by going to your my Workplace area. You have to find and click on the Inbox Link available in the left column under My Private Messages module. Once you open the Inbox section you have to locate the Compose link and ...
What is the URL of My Profile?
(answer): The URL of your Profile page is the specific URL that you see in the address bar of your Internet browser when you open your Personal Profile page. Your Profile will have an URL similar to this http://www.your-community-domain-name.com/blog/yourAlias/site/profile/ where ‘yourAlias’ will be your actual alias ...
What is the URL of my Blog?
(answer): The URL of your Blog is an URL that you see in the address bar of your Internet browser, when you open your Blog page. Your Blog will have an URL similar to this: http://www.your-community-domain-name.com/blog/yourAlias/site/posts/ where ‘yourAlias’ will be your actual alias name that you ...
What is the difference between Blog, Post and Article?
(answer) : Your WordFrame Blog is a set of pages, personal information, links and articles/blog posts with or without user comments, listed in reverse chronological order which the user published in any WordFrame installation or system. You can review the current user blog by going to ...
Who can comment my blog posts?
(answer): WordFrame Community Platform is usually set in such a way that everyone can comment your articles. This user right can be changed by the administrators of course. Only those who can view the “add comment” link below each post can ...
Who can see My Profile?
(answer): WordFrame Community allows you to manage the user access to your profile. If you want to do this, please go and open your profile page. Once you enter your profile you can see that each profile section has a special link called Permissions, right next to its section title. Please, click on the “Permission” ...
Can I read RSS with WordFrame?
(answer): The answer is...
Can I change my personal photo?
(answer): The answer is...
Can I change my Password?
(answer): The answer is...
Can I change the e-mail address I registered with to something else?
(answer): The answer is...
Understanding the tools available for each WordFrame user
What is My Saved Posts?
(answer): The answer is...
What is My Drafts?
(answer): The answer is...
What is Autopost?
(answer): The answer is...
What is Documents or My documents links in My Resource Center module?
(answer): The answer is...
What is Email Notifications?
(answer): The answer is...
Experiencing some difficulties? Here is how to solve those...
I can not login to WordFrame. What do I do?
(answer): The answer is...
I forgot my Password. What do I do now?
(answer): The answer is...
I forgot the e-mail address I use to login. How can I get this info?
(answer): The answer is...
The program seem to mulfunction or act strangely. How can I tell your tech guys about it?
(answer): The answer is...
Editing and Archiving
I need to edit one of my Blog Posts/ Articles. How do I do that?
(answer): The answer is...
I need to see some of the older artiles i wrote in my blog. How do I do that?
(answer): The answer is...
I need to find a specific article in the WordFrame system I am using. How do I do that?
(answer): The answer is...
I need to find a specific user or author in the WordFrame system I am using. How do I do that?
(answer): The answer is...
What does the rating of an article mean?
(answer): The answer is...
